Start free
Desk

For the agent with a customer in front of them.

Check what the trip requires, place the order, take payment at your counter. Your staff never open a government portal and never leave one screen. And you charge whatever you decide.

Open a Desk account See the wholesale rate
Unlimited agent seats No monthly minimum You set the retail price
Bordeaux · Rue Sainte-Catherine Wallet $2,480.00 Auto top-up on
New order
Electronic travel authorisation 72 h
Consular fee$39
Processing fee$29
You pay$68
Your margin
$31
One screen
Requirements, then the order
The agent picks passport and destination, reads out what the trip needs, and turns it into an order on the same screen.
Your price
You decide the retail
We charge you wholesale. Whether you add $20 or $60 on top is between you and your customer. Our public storefront stays at the $39 list fee, with no discounts under it, so you always know the price you are selling against.
No portals
We file it, you keep the relationship
Your agent never touches a government site. The traveler gets their document, and their questions come back to us.
Wallet
Top up once, order all week
Consular and processing fees draw down as orders are placed. Set a floor and we recharge before the counter ever stops.
New Desk Embedded

Or put the desk inside the portal your agents already use.

Support desk, agent desktop, mid-office, counter CRM. One mount puts the whole flow in the record your agent has open: travelers, documents, wholesale, your price, payment. Agents stay inside your own portal, and nobody opens a second tab.

Agents come from your own directory: no SimpleVisa login to hand out, and a leaver loses access the moment you disable them. Wholesale and margin sit on screen where the agent needs them, and one keystroke hides every figure when the customer can see the monitor. Wallet, corporate account, or a payment link the traveler pays on her own phone. No card read out over a recorded line.
See it in your portal Read the developer docs
Free
to mount, on every model
Unchanged
your wholesale rate stays put
Volume terms
controls add-on waived at scale
support.yourcompany.com/tickets/48219
Your support desk Ellie Marsh
Ticket #48219 · Marie Laurent Phone call
“A colleague said the Doha stop needs its own visa.” · 6 travelers · booked in June
#visa rendered by SimpleVisa
✓ Marie Laurent Kenya eTA $68.00
✓ Yassine Bennani Kenya eTA $68.00
✓ Tom Grüber Kenya eTA $68.00
✓ Claire Vasseur Kenya eTA $68.00
You pay
$408.00
Your price
$534.00
Margin
$126.00
Charge wallet
Teams

Branches, roles and one invoice.

Head office sees every branch. A branch manager sees their own. An agent sees the customer in front of them. Nobody shares a login, so every order has a name against it.

Seats are free at every level. You pay for structure, and only once you run more than one branch.

Role Place orders Set prices All branches Invite users
OwnerHead office ✓ ✓ ✓ ✓
Branch managerOne location ✓ ✓ — ✓
AgentCounter or phone ✓ — — —
FinanceRead-only — — ✓ —
What it costs you

A wholesale rate that drops as you sell more.

You are charged the consular fee at cost plus a processing fee. Everything above that is yours. There is no seat licence, because every agent you add is business we would not otherwise see.

Up to 100 / month
$29/ application
Where every independent agency starts. Nothing to sign.
100 – 500 / month
$24/ application
Applies automatically the month you cross it.
500+ / month
$19/ application
Networks and consortia. Invoiced monthly in arrears.
Agent seats: free, always
Counter staff, phone agents, seasonal hires. Add and remove them as your rota changes.
Network: $29 per branch / month
Only if you run more than one. Buys per-branch reporting, roles and a single consolidated invoice.

Put it on the counter this week.

Open an account, top up a wallet, train an agent in ten minutes. No integration, no contract, no minimum.

Open a Desk account Compare the three models